Shipping Policy

First class delivery with Royal Mail

Shipping information
Novel Nutraceuticals Sp. z o.o. uses Royal Mail courier delivery service. Once your order has been shipped you will receive an email with a tracking number, which allows you to track your order online. Also, you can use the following link to track your parcel: https://www.royalmail.com/track-your-item#/ for Royal Mail
Please ensure that the address details you supply are complete and correct prior to completing your order, as these details cannot be changed once the order has been dispatched.

Dispatch Schedule
All orders are shipped from our warehouse in the UK.
Any orders placed before 11:00am Monday to Friday are processed the same day. This does not include the weekends and public holidays.
All orders placed after 11:00am Monday to Friday and during weekends will be processed the next business day.

UK Delivery Option:

  • Standard Delivery = £2.99 costs are included on the product sales price .

Delivery time: 1-3 business days.
We are not responsible for any customs and taxes applied to your order if any. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc).

Contact us if you have any questions regarding delivery:

EU Delivery Option
If you’re based in the EU and are looking to buy Reakiro CBD products we also deliver across the EU.

Return Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Payment methods
All of our payments are processed through Apcopay. We accept payment by credit or debit card. Verified By Visa Secure and Mastercard Identity Check.

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